Careers at Flex Systems

As a fast growing web development and technology company with big ambitions, we’re always on the look-out for bright, like-minded individuals. If you have a passion for everything digital and tech and enjoy a challenge, then this could be the place for you. 

But it’s not all about your CV. We want people with the right attitude who'll fit into our team and add to our friendly, open and honest culture.

What's in it for you?

Apart from working with a great bunch of people, these are some of the
benefits that we provide

A competitive salary that matches your skills and experience

Training to keep you at the forefront of the industry

Free parking

Childcare voucher scheme 

Regular staff social events 

Free tea and coffee
(and regular cakes!)

Current Vacancies

Job Title: Technical Business Analyst

Location: Cardiff (Remote / Flexible Work Opportunities Available)

Start date: Immediate

Package: Competitive salary (dependent on the experience) plus benefits

We’re looking for an ambitious and experienced Technical Business Analyst to join our team, as we transition our award-winning online booking and scheduling solution, thinkBooker, into a SaaS product, and to ensure the successful delivery of customer projects.

Apply Read More

We’re looking for an ambitious and experienced Technical Business Analyst to join our team at a really exciting time in our company's progression. 

Having recently secured investment to develop thinkBooker, our online booking and scheduling solution into a SaaS product, we need someone who can act as the vital link between our technology and business teams as well as ensuring that we successfully deliver customer projects. 

With a talent for communication and collaboration, you’ll work closely with different teams within Flex as well as our clients and prospects.  You’ll be the ‘go to’ person for creating functional & technical specifications, helping our Sales team to provide accurate proposals and, ensuring that our technical teams deliver world-class solutions.

What youll be doing?

  • Plan, facilitate and document client discovery workshops, stakeholder interviews and other discovery related activities.
  • Extract and understand the needs of multiple stakeholders and facilitating the agreement of requirements amongst those stakeholders.
  • Identify existing and future business process requirements.
  • Create, analyse, and validate detailed functional specifications.
  • Write technical requirements documents, user stories, acceptance criteria and process flows.
  • Attend demos/meetings with the Sales team and prospective clients to help understand requirements in order to be able to produce an accurate proposal.
  • Facilitate meetings with the UX and technical teams to define business and technical solutions.
  • Support the project team with all discovery and analysis activities.
  • Work closely with the project team to translate high level requirements into viable product design descriptions, epics, features and story sets.
  • Manage stakeholder alignment and communication at various levels across multiple business areas.
  • Help define and standardise our internal business requirement processes and documentation.
  • Collaborate with the development and testing teams to ensure that solutions meet the agreed specification and technical standards.
  • Help to develop and define "definitions of done", acceptance criteria and test cases where necessary.

What we’re looking for?

  • A minimum of 4 years working in a Technical Business Analyst role.
  • Previous experience of working within an agile environment.
  • Demonstrable stakeholder management skills across all levels.
  • A thorough understanding of the software development process, ranging from requirements gathering and idea inception through to development and execution.
  • Experience of working with UX, development and testing teams.
  • Excellent communication skills with the ability to build trust and strong relationships.
  • A desire to take ownership of projects from start to finish to ensure that they are delivered to the highest standard possible.
  • Tenacious and resilient with a relentless focus on attention to detail.
  • Flexible and adaptable with the ability to cope with multiple priorities and deadlines.

What you’ll receive?

  • Competitive salary (dependent on the experience)
  • Pension
  • Private Healthcare
  • Flexible working including option to work remotely
  • City Centre office location close to trains and buses
  • Free parking
  • Perkbox

Apply Now

Recruitment Agencies: We work with a select number of trusted agencies and are not looking to expand the list at present. 

Put yourself forward

If there are no suitable jobs available, please feel free to upload your CV. Whether you’re a graduate looking for your first role, an experienced developer, designer or digital marketing specialist, we’re keen to hear from you.

Unfortunately, we can’t respond to everyone but if you look like our type of person, we will keep you in mind for future roles. 


Feel free to get in touch