We’re looking for an ambitious and experienced Technical Business Analyst to join our team at a really exciting time in our company's progression. 

Having recently secured investment to develop thinkBooker, our online booking and scheduling solution into a SaaS product, we need someone who can act as the vital link between our technology and business teams as well as ensuring that we successfully deliver customer projects. 

With a talent for communication and collaboration, you’ll work closely with different teams within Flex as well as our clients and prospects.  You’ll be the ‘go to’ person for creating functional & technical specifications, helping our Sales team to provide accurate proposals and, ensuring that our technical teams deliver world-class solutions.

What you’ll be doing?

• Plan, facilitate and document client discovery workshops, stakeholder interviews and other discovery related activities.
• Extract and understand the needs of multiple stakeholders and facilitating the agreement of requirements amongst those stakeholders.
• Identify existing and future business process requirements.
• Create, analyse, and validate detailed functional specifications.
• Write technical requirements documents, user stories, acceptance criteria and process flows.
• Attend demos/meetings with the Sales team and prospective clients to help understand requirements in order to be able to produce an accurate proposal.
• Facilitate meetings with the UX and technical teams to define business and technical solutions.
• Support the project team with all discovery and analysis activities.
• Work closely with the project team to translate high level requirements into viable product design descriptions, epics, features and story sets.
• Manage stakeholder alignment and communication at various levels across multiple business areas.
• Help define and standardise our internal business requirement processes and documentation.
• Collaborate with the development and testing teams to ensure that solutions meet the agreed specification and technical standards.
• Help to develop and define "definitions of done", acceptance criteria and test cases where necessary.

What we’re looking for?

• A minimum of 4 years working in a Technical Business Analyst role.
• Previous experience of working within an agile environment.
• Demonstrable stakeholder management skills across all levels.
• A thorough understanding of the software development process, ranging from requirements gathering and idea inception through to development and execution.
• Experience of working with UX, development and testing teams.
• Excellent communication skills with the ability to build trust and strong relationships.
• A desire to take ownership of projects from start to finish to ensure that they are delivered to the highest standard possible.
• Tenacious and resilient with a relentless focus on attention to detail.
• Flexible and adaptable with the ability to cope with multiple priorities and deadlines.

What you’ll receive?

• Competitive salary (dependent on the experience)
• Pension
• Private Healthcare
• Flexible working including option to work remotely
• City Centre office location close to trains and buses
• Free parking
• Perkbox